Description
SHIFT: Days (rotating weekends)
SCHEDULE: Full-time
Fort Walton Beach Medical Center is a 267-bed top-performing quality hospital with over 200 of the most highly respected and qualified physicians in the area. It is the only acute care hospital in the Tri-County area that offers open heart surgery, an Advanced Primary Stroke Center accredited by the Joint Commission and an Accredited Chest Pain Center. An affiliate of the UAB Cancer Community Network, Fort Walton offers a Cancer Care Center that is accredited by the Commission on Cancer. Fort Walton Beach Medical Center also provides advanced care for critically ill patients, including cardiovascular and trauma injury care, and emergency services, including a main ER, Pediatric ER and Destin ER. Fort Walton Beach Medical Center is in partnership with Twin Cities Hospital, located in Niceville. We are also the parent company of the Rehabilitation Institute, both located in Destin.
POSITION SUMMARY: Serves patients and visitors by greeting, welcoming, and directing them appropriately; maintains security and telecommunications system.
ESSENTIAL FUNCTIONS:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Explains unit visiting policies and answer questions. Refers any concerns to the Charge Nurse or Nurse Manager.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Registers patients into hospital database.
- Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
- Promotes and displays a positive customer oriented demeanor to patients, visitors, staff and physicians.
- Maintains safe and clean reception area.
- Properly utilizes hospital equipment.
- Follows established guidelines for reporting patient or family grievance.
- Attends in-service presentations and completes all mandatory education requirements.
- Regular, punctual and dependable attendance.
- Other duties as assigned.
Medical, dental, flex spending, life, disability benefits
Employee discount program
Employee stock purchase program
Qualifications
EDUCATION REQUIRED AND/OR PREFERRED: (list required and preferred separately)
LICENSURE/CERTIFICATION: (list required and preferred separately)
· None
EXPERIENCE REQUIRED OR PREFERRED: (list required and preferred separately)
· None
SKILLS, KNOWLEDGE, AND ABILITIES:
· Read and writes Basic English
· Ability to listen, empathize and respond to patient, family, internal and external partners needs
Notice
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