Syms Strategic Group, LLC (SSG), a fast-growing Service-Disabled Veteran Owned Small Business (SDVOSB), is seeking an exceptionally talented SENIOR DATA ANALYST to join our team supporting the Department of Veterans Affairs (VA). DEPARTMENT OF VETERANS AFFAIRS EXPERIENCE HIGHLY DESIRED.
Location: Tampa, FL area
Military Veterans are highly encouraged to apply
Essential Job Functions & Responsibilities
The Senior Data Analyst will provide data analytics support to develop a monthly My HealtheVet Feedback Report that aggregates and summarizes Veteran and stakeholder feedback for the My HealtheVet Portal, including any additional digital health technologies integrated with the My HealtheVet Portal, from multiple sources. Currently, feedback for the My HealtheVet Portal is obtained from the following sources:
OCC Help DeskMy HealtheVet Coordinators in the FieldAmerican Customer Satisfaction Index (ACSI) Survey DataSurvey of Healthcare Experiences of Patients (SHEP) Survey DataIn the My HealtheVet Feedback Report, the Data Analyst shall synthesize the aggregated data to identify themes, trends, and to provide actionable feedback and recommendations to the business and technical teams.
Required Minimum Qualification
BS/BA degree8+ years’ experienceExceptional experience with SharePoint, Excel, Visio, Power Point and other toolsExperience working with and briefing VA senior leadershipExperience presenting demos to customerExcellent interpersonal, verbal, listening and written communication skills are required.Experience working with senior management to understand and document business strategies and requirementsMaintain relationships, define, document and improve business processesFacilitate and lead the activities in developing value-added processes and solutions that drives customer satisfactionApply or create the appropriate tools to effectively understand and manage the businessCollect and analyze data to evaluate operational difficulties and make recommendations to solve problemsStrong time management and organizational skillsAbility to work independently with minimal supervision while contributing to overall company successMust possess or qualify for award of a Public Trust (MBI)U.S. Citizenship required for this positionSend Resumes to careers@symssg.comHUBZONE Residents highly encouraged to apply! https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5U.S Citizenship is required for this specific opportunity and all selected applicants will be subject to a government security investigation. This includes but not limited to; meeting the eligibility requirements for access to classified information and the ability to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to; criminal history, employment verification, education verification, drug testing, and creditworthiness.
Syms Strategic Group, LLC (SSG) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
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