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Detalles del trabajo
Area del puesto: Servicios Generales / Varios
Publicación:
hace 3 años
Ubicacion del puesto:
Florida - Estados Unidos
Trabajo remoto:
No
Descripción
Description
SHIFT: PRNSCHEDULE: PRN/Per Diem
West Florida Healthcare is proud to be the only hospital in the area to offer all private rooms as well as the area’s only Accredited Chest Pain Center. The facility is also an Advanced Primary Stroke Center and is the area’s only accredited Breast Imaging Center of Excellence. The West Florida Healthcare campus includes the all private room acute care hospital, the area’s only comprehensive physical rehabilitation hospital, and a mental health facility.
Affiliated with HCA, the nation’s leading provider of healthcare, West Florida Healthcare offers major services in cardiology/cardiovascular surgery, oncology, neurology/neurosurgery, orthopedics, emergency care, behavioral health, obstetrics, rehabilitative medicine and many other medical specialties.
For more information about the hospital, visit www.westfloridahospital.com
- Provide customer service in the Hospital Call Center, Front Desk and Pavilion Front Desk. Answer and route incoming calls; take, process and dispatch maintenance work orders, monitor hospital alarms and call codes.
- Provide Physician Paging services and take, process and route consults. Follows policies and procedures of West Florida Hospital. Participates in the Quality Improvement process and adheres to standards of behavior.
- Manage stress appropriately and can make decisions under pressure, handle multiple priorities, work in area that are confined and/or crowded. Sedentary work with periods of standing, lifting, stooping, bending, walking, talking, answering telephones and using a computer.
*Attendance and scheduling flexibility are essential to this position.
Qualifications
High school diploma or GED required.
Minimum 6 months customer service experience required. A minimum of 1 year healthcare communication experience preferred.
Ability to communicate in a professional manner and relay information accurately required.
Ability to use a multi-line switchboard required.
Basic computer skills required.
Ability to read and comprehend written instructions and to follow verbal instructions required.
Good analytical and customer service skills required.
Ability to work well under pressure required
Notice
Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
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