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MANAGER, ACCOUNT MANAGEMENT - CARACAS

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager, Account Management Overview • Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth. • Leads and manages existing customer relationships, and works to identify opportunities and customer needs in the core business/ new flows/ digital/ • Partners with customers to deliver customized solutions and comprehensive consulting support. • Responsible for pipeline management at the account level. Role • Design, develop and lead the accounts strategies and business by understanding, knowing and anticipating payments industry trends, players, products, technologies, etc., delivering strong commercial execution and partnership with the accounts, leveraging MasterCard´s products & services value proposition to manage account´s pain points at a strategic level, with a short and long term vision, by understanding their competitive advantage, value proposition, strategy and milestones. • Increase MasterCard relevance (share and P&L participation) in the accounts business through negotiations at Senior Management level, setting with them the business strategy in the mid to long term view, understanding and influencing customers’ end-game and roadmap, as well as influencing trends and strategic decision of the accounts. • Increase MasterCard footprint in the accounts by identifying new business opportunities within traditional MasterCard solutions and beyond, negotiating at Senior Management level to obtain approval and sponsorship to develop such opportunities. • Lead cross functional teams (Marketing, Products, Customer Delivery, CIS, Services, etc.) to manage and deliver on transformational projects with mid to long term financial impact, managing, leading and coaching a sales team, including handling responsibilities of administrative processes (SIP, performance review & feedback, etc.). Lead teams on his/her responsibility • Design, develop and manage business solutions for the accounts that will serve to identify and solve the accounts needs through deep understanding of MasterCard value proposition, and by continually challenging MasterCard´s planning, decisions and initiatives. Strengthen internal requests by aggregating cluster accounts needs and opportunities, to provide leverage to and liaison with accounts strategy and vision. • Responsible for cluster accounts P&L performance (business drivers and revenue lines) and profitability (margins), setting forecast and business drivers projections, ensuring accounts performance to meet annual targets, understanding MasterCard financial and administrative processes and policies, but continually challenge internal status-quo in favor of a more customer oriented organization, supporting accounts in selling services through expert level of one or more services tracks (Processing, Fraud, etc.) as well as in depth knowledge of BAU MasterCard solutions/products to ensure commercial execution. • Manage, lead and align sales and functional teams including resources in other geographies to develop an integrated strategy for customers that have regional presence. Lead teams on his responsibility through ensuring performance, development, coaching and growth, tracking and managing the team to make sure they accomplish the objectives and grow within the company. • Active engagement and alignment in the definition and execution of the market transformation strategy ( MasterCard playing a more relevant role in the value chain ) All About You • Bachelor's degree or equivalent experience. Master's degree is a differential. • Experience in complex sales positions, business development and strategic account management preferably within the financial services or retail banking business (credit card industry preferred) • Leadership and Team work skills o Customer oriented o Communication effective o Strong relationship management skills o Sales and marketing knowledge o People management o Analytical o Conceptual thinking o Conflict resolution o Bank or Financial services industry experience (credit card, retail banking experience preferred) o High-level negotiation skills o Influencing others o Language of the customer o Problem resolution o Strategic planning o Negotiation capabilities for large size deals o Multitask skills' o Manages people well and builds high performance teams o Dynamic, energetic and withstands hardship and stress o Acts with a sense of urgency o Has credibility with multiple constituencies o Demonstrate executive presence o Possesses external credibility. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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ANALYST, ACCOUNT MANAGEMENT CARIBBEAN - SANTO DOMINGO

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Analyst, Account Management Caribbean Overview: You will be responsible for supporting the Mastercard Direct Business Model for Caribbean Countries, implementing business and tactical plans with customers located in such Region seeking to grow market share and profitability. Mastercard Direct Business Unit has the objective to accelerate the growth in LAC Hi-potential Markets and this position will play a critical role for such objective by stablishing a holistic Customer Relationship Management strategy for the long tail segment in the Caribbean. Role: • Supports team to deliver against business targets for Mastercard from new business and existing customers • Influences Customer account strategies using analytical problem solving and leveraging data tools to provide market data and customer specific recommendations • Supports project execution across all business functions including business development, advertising, marketing and product management • Provides insight in the analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis • Participates in business conversations with key decision makers internally and externally • Acts as a project manager and key end-to-end resource lead on small to mid-sized projects • Partners with the sales teams, internal partners and key stakeholders to provide support to sales in a region • Develops and maintains strong working relationships, working closely with cross-functional partners within the regions All About You: - Bachelor's degree preferred, International Business, Finance - Languages: Bilingual English & Spanish - Proven track record in direct prospect sales. - Ability to network successfully within a complex organization and matrix manage initiatives with multiple stakeholders. Detailed understanding of P&Ls and it drivers. - Motivated self-starter, ability to work independently, able to identify and direct activities to achieve objectives. - Knowledge of card products a bonus. - Able to manage multiple tasks and accountabilities in a fast paced, matrixed environment. - Ability to move sales prospects through a discipline framework that includes understanding the voice of customer, and providing a solution that aligns with their needs. - Operating with a sense of urgency. - Ability to manage multiple priorities and initiatives exercising sound judgment and flexibility. - Strong Interpersonal skills. Ability to work cross functionally and across levels in a matrix organization. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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SENIOR MANAGING CONSULTANT | BUSINESS DEVELOPMENT | SALES & SERVICING - SANTO DOMINGO

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Managing Consultant | Business Development | Sales & Servicing Mastercard Data & Services (D&S), the professional services arm of Mastercard, provides payments-focused consultancy services to financial institutions, governments, and merchants worldwide. With unique category expertise, a deep understanding of customer needs, and a successful track record in addressing complex challenges throughout the payment lifecycle, Mastercard D&S addresses clients' challenges and opportunities, enhances Mastercard's strategic and tactical performance, and establishes Mastercard as a global thought leader. Role Description and Major Responsibilities: The Senior Managing Consultant (SMC) is responsible for selling and supporting the delivery of projects. In addition, the SMC manages the day-to-day relationship with clients and Mastercard internal stakeholders, helps to control the quality of the deliverables, and develops & delivers presentations. The candidate should be able to, from a sales & relationship perspective: • Engage in effective working relationships with internal and external clients • Capture clients' implicit business needs in addition to articulated requests and identifying the most critical aspects of the problem to be solved • Lead formal and informal pitches, from "storyboarding" through direct presentations, and create concise, persuasive written materials tailored to the "level" of the audience • Effectively manage a pipeline of proposals from early lead stages through to signature • Deliver on the numbers • Take a leading role in supporting major Mastercard deals, including RFP deal and cross-selling of value-added services (within and beyond Mastercard Data & Services) • Proactively seek new knowledge and skills and facilitate the development of intellectual capital The candidate should be able to, from a project perspective: • Coach and provide feedback to junior resources • Support the project team in: o Problem-solving efforts and structuring project work plan o Formulating, articulating, and prioritizing project activities o Creating and delivering concise, persuasive, and compelling presentations o Overseeing the accuracy, quality, and timeliness of analyses o Developing conclusions and recommendations Experience • Undergraduate degree required • MBA or relevant post-graduate degree required • Strong commercially/business development-oriented experience • Strong relationship management skills • Technical fluency (i.e., comfortable with technology solutions, able to discuss trends and simplify concepts) • Work experience in management consulting firm preferred • Experience in managing projects and teams • Payments industry experience desirable • Ability to work on a team or independently, and to influence and build consensus • Ability to multi-task in a fast-paced, deadline-driven environment • Excellent verbal and written communication skills • Fluency in Spanish and English Due to COVID-19, most of our employees are working from home. As a result, we've implemented a virtual hiring process, interview candidates by phone or video, and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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DIRECTOR, ACCOUNT MANAGEMENT CARIBBEAN - SANTO DOMINGO

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Account Management Caribbean Overview • Responsible for setting sales strategies as it relates to customer accounts located in the Caribbean Region and achieving sales goals that drive market share, volume and revenue growth • Leads and manages existing customer relationships, and works to identify new opportunities and customer needs • Partners with customers to deliver customized solutions and comprehensive consulting support • Responsible for pipeline management at the account level and hinting new customers Role • Delivers against sales and net revenue targets • Designs strategies, messaging and proposals for customers • Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis • Manages key customer relationships at the "VP" or "C" level • Develops and implements sales plans including business development, marketing and product management • Partners with the customer to establish, execute and report progress against annual business plans • Negotiates and executes on the customer agreement process • Identifies and recommends products to enhance the customers’ profitability • Formally supervises and coaches an intermediate sized group/team • Helps identify and coach top talent within own teams All About You: • In depth experience executing and managing sales strategies for numerous complex or large accounts • Taken a lead role in a customer negotiation • Strong sales background and track record of lead generation • This position requires a Bachelor's degree (Master's preferred) • Excellent oral and written communication skills in English and Spanish • Experience in complex sales positions, business development and strategic account management • Be able to create proposals, look for products & solutions with minimal information, support & direction • Able to manage ambiguity: Cope with uncertainty and risk. Adapt to change. • Analytical: bookkeeping and deal / incentive program management of these accounts are crucial in order to drive results. • Be comfortable to be heavily involved with the bank’s Operations, IT & Jr line management in order to execute products & day to day business. • Negotiation Skills very developed: These accounts require: Preparation, Active Listening, Emotional Control, Verbal Communication, Collaboration and Teamwork (no direct reports, tons of people to influence), Problem Solving, Decision Making Ability. • Leadership and Team work skills o Customer oriented o Conflict resolution o High-level negotiation skills o Influencing others o Language of the customer o Problem resolution o Negotiation capabilities for large size deals o Multitask skills' Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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TECHNICAL PROJECT MANAGER - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Technical Project Manager Overview: Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model, this position will support local DDR application, new development required by the market and support local initiatives to work with our internal development force in MC Role: This position is required to support all requirements identified for the local market in Mexico related to solutions development, will need to identify, design , support development and more important o identify resources around the company that can help and provide required solution in Mexico In specific related to the domestic dispute resolution platform where this new developed solution for Mexico will continue growing in the upcoming years. Either we continue using an external vendor or to support the solution internally in Master card. As a key additional role is to identify opportunities and requirements for the local market in Mexico, so will participate on different industry forums to identify new requirements that may impact our processes, but as well to be able to propose changes that may enhance local processing in Mexico All About You: This position requires to have an analytic person with the capacity to interact and communicate at different levels in the industry. Knowledge of the local market is a plus, in specific related to the local dispute management process. Have a good understanding on system development cycles, change control, Intake new requirements and translate to technical solutions and process automatization. Have an excellent interrelation skill, easy to relate to different teams, team player, understand new capabilities for software development and be able to communicate with technical and end users to bridge the requirement with the technical solutions. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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SENIOR ANALYST, BUSINESS DEVELOPMENT – MARKET DEVELOPMENT FOR MERCHANTS - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Analyst, Business Development – Market Development for Merchants Overview - You will be part of the Market Development team responsible for developing business with the top leading merchants across different industries (Retail/Travel/Digital/Convenience/Telcos among others) - This is a dynamic role which requires continues learning of existing and new Mastercard's products and solutions in order to understand how they solve the needs of merchants in different industries. Main tasks - Develop and manage business relationships with key merchants - Build a pipeline of sales opportunities based on Mastercard's set of products and solutions (mainly Cobrand programs, Digital security solutions, Loyaty) - Build business cases around identified opportunities (size of the business, potential sales, revenues, etc.) - Generate sales pitch (commercial and financial proposals) - Interact with MasterCard’s internal teams (marketing, products, emerging payments, etc) to build value proposition proposals and execute sold projects - Implement and manage sold projects All About You - Have you built and managed cobrand card programs? - Are you great at handling customer relationships? - Experience around digital payments is a great to have - Strong people skills to develop close relationships with Merchants - Capability to coordinate and lead multidisciplinary teams with different backgrounds (and not necessary under its reporting line) - Strong strategy thinking and capability to translate strategy into action plans that can be executed - Skills to interact with all levels of the organization both internal and with customers - Fluent English Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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MANAGER, RESEARCH AND INSIGHTS - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager, Research and Insights Overview The LAC Consumer Marketing team is looking for a Research & Insights Manager to support and manage the needs of our Research agenda by consistently innovating and problem-solving. The ideal candidate is passionate about understanding the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. • Develop, lead, manage and execute Mastercard’s research agenda • Provides and leverages core research data – primary and secondary research, data analytics, methodologies and tools and performance measurement • Leverages one or more of the following: intelligence to identify emerging consumer behaviors, scans competitive landscape, economic trends, inclusion, sustainability, and draws insights about customer needs and wants and communicates these insights/findings • Works proactively in a business partner role to proactively provide integrated, multi-disciplinary intelligence/insights that supports the development of strategies and measurement of effectiveness • Sets standards for intelligence globally, including vendor management, execution, analysis and communication Role • Conducts initial desk research to determine topic areas to further explore; writes blog posts and establishes a voice and perspective • Refines and builds out key insights and industry trends, and requests additional analyses if needed • Guides and reviews research and analysis, including enhancement of existing methodology and reviewing results of forward-looking models, based on requests from internal customers • Guides research activities to predict future trends and industry landscapes, i.e., trend spotting • Recommends how thought leadership content can be leveraged to communicate subject matter expertise in the marketplace, including educating stakeholders • Reviews and conducts market research in response to internal customers' needs and requests • Reviews periodic performance tracking reports to inform internal customers of operational processes including quarterly reviews, yearly planning and dashboard reviews; provides clarification and guidance as needed • Monitors and makes adjustments to Research & Insights budget for own projects to ensure that all campaigns, programs, and activities are within allocated budget • Obtain detailed research briefs All About You The ideal candidate for this position should have experience in: • Working with P&I, Digital or Services teams to ensure their needs are being met from a research perspective • Participating in quantitative studies, including exposure to different types of research such as segmentation, conjoint, qualitative research • Working on large projects that require a high degree of collaboration with external stakeholders and colleagues across marketing areas • Acting in a program manager capacity for analyzing data and insights about how to optimize channels/programs • Monitoring project budgets successfully and demonstrated understanding of cost drivers • Leveraging multiple sources of data to identify gaps between existing research and business needs, and conduct or oversee additional research, if needed • Strong analytical ability with the capability to transform online data into actionable insights and execute upon, using Analytical Tools and Systems, including advanced Excel • Ability to connect with a wide range of constituents across functions, organizational levels, and cultures; proven experience leading through influence in a matrix organization, including global, regional and local teams. • Excellent verbal and written communication skills, successfully delivering presentations to internal leadership or external stakeholders, and articulate a clear point of view • Strong attention to detail and organization Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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REGULATORY COMPLIANCE MANAGER - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Regulatory Compliance Manager Overview Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard has been rapidly expanding its wide range of payment solutions by increasing worldwide connectivity in the account-to-account space, enhancing compliance capabilities and offering more robust foreign exchange tools. Mastercard is seeking an experienced regulatory compliance professional to join our Global Regulatory team to support the regulatory compliance program for our cross-border account-to-account business. This position will report to the Director, Regulatory Compliance based in New York. The ideal candidate is a compliance champion with experience in supporting compliance management programs and a background in payments and financial technology compliance in Mexico. Role The Manager, Regulatory Compliance will assist with executing the regulatory compliance strategy for our global account-to-account cross-border activity to ensure compliance with money transmission and payment services regulations primarily in Mexico, and also in the US, Canada, and other markets in Latin America. In this role you will: • Provide subject matter expertise with respect to Mexico operational requirements, policies, and procedures to comply with applicable regulatory obligations • Conduct compliance monitoring and testing with respect to money transmission and/or Fintech regulation • Support ongoing supervision including regulatory examinations and ensuring the business meets all regulatory reporting obligations • Serve as a point of contact for regulatory queries related to activities in Mexico • Monitor and track regulatory and supervisory developments and coordinate with internal partners to address new requirements • Maintain strong industry knowledge of Mexico regulations, changes, trends and impacts to the business All About You • Experience in developing and managing regulatory compliance programs for large bank or non-bank financial institution • Knowledge of cross-border payments, as well as money transmitter and/or payment services regulations and license requirements in Mexico is required. • Certified Compliance Officer having passed the examination set by Commission Nacional Bancaria Y de Valores (CNBV) is preferred • Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization • Experience with engaging with and preparing material for regulators • Detail oriented, organized, self-starter/motivated to work independently and as an effective team member • Must demonstrate a proactive, time sensitive, results driven approach in carrying out all duties, obligations and responsibilities • Excellent English and Spanish written and verbal communication skills Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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SENIOR SPECIALIST IMPLEMENTATION - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Specialist Implementation Overview: Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution. Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail/chat/SMS). Role: •Serve as focal point for customer issues, concerns and requests for enhancements. •Capture detailed and accurate information about issues, concerns and enhancements. •Work with global customers to complete service inquiries about MasterCard core applications and products. •Collaborate with others in support of products, processes and problem resolution. •Demonstrate the ability to negotiate, resolve and present to internal/external customers. •Simulate or recreate user issues to resolve operating difficulties. •Requires general supervision; decisions and actions are based on established procedures and assigned tasks. All About You: Education: •Basic college education or equivalent work experience with emphasis in business, finance or information technology. Knowledge / Experience: •Thorough knowledge in the field. Skills/ Abilities: •Above average interpersonal skills. •Effective written and verbal communication skills. •Intermediate computer skills (Mainframe, Microsoft Office, Lotus Notes). •Analytical/problem solving and planning skills and the ability to organize, multi-task and prioritize work based on current business needs. •Fluent (100%) in Spanish, verbal and written Work Conditions: •Business dress code will be required Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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TALENT DISCOVERY SPECIALIST - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Talent Discovery Specialist - Recruitment Marketing Overview The Talent Discovery team within Global Talent Acquisition supports Mastercard’s employer branding and recruitment efforts by attracting and engaging best-in-class candidates to join the Mastercard Talent Community. This includes designing and executing global and regional recruitment campaigns, managing the talent acquisition CRM platform, and tracking and reporting key talent sourcing metrics. This key role has three primary focus areas: 1) Events – Planning and execution of virtual and in-person recruitment events, including promotion and communications, stakeholder management and engagement, and reporting 2) Social Media & Email Campaigns – Support the design and curation of content for recruitment marketing campaigns in line with Mastercard’s branding guidelines 3) Talent Sourcing & Engagement – One-on-one and mass outreach to top tier prospective candidates for select high-priority campaigns and/or hard-to-fill roles Role Partner with global and regional recruiters, hiring managers, and executives to drive world class talent to apply to jobs at Mastercard. Specific functional responsibilities include: • Creating talent forms and/or webpages on the Mastercard Careers site to engage prospective candidates and collect key employment details • Partnering with Employer Branding to promote strategic initiatives, specifically around diversity, equity and inclusion hiring • Developing social media creatives and content to drive job applications and hires • Collecting and curating employee stories for global talent community newsletters • Coordinating, promoting, and/or moderating virtual and in-person recruitment events • Adhering to Mastercard’s global branding guidelines, while innovating new ideas to engage talent • Supporting business teams by executing outbound communications to prospects • Managing recruitment data hygiene across technology platforms to enable analytics and reporting All About You • Strong willingness to learn and quick to adapt to new tech stacks and platforms • Ability to support and collaborate across multiple teams and locations • Excellent organizational skills to manage project tasks and stay on a timeline • Creative thinker and writer, who is willing to test new ideas • Experience in executing digital, social media and/or event marketing campaigns • Working knowledge of marketing or recruitment tools (LinkedIn Recruiter, HTML, CSS, Adobe Illustrator, Adobe Photoshop, Hiretual) are a plus Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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MANAGER, DEAL MANAGEMENT - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager, Deal Management Overview: The Deal Management team supports sales teams in structuring deals for business opportunities with new and existing customers. This role is responsible for the establishment and management of strategic and complex customer business agreements (covering issuing, acquiring, merchant, etc.). Role: • Supports Customer Account Managers to retain or win new business with issuers, merchants and other key customers. • Assists in the development and implementation of long-term strategy to enhance profitability and competitive leverage by building and maintaining tools that run analysis and modeling for deal scenarios. Ensures deals incentivize the appropriate behavior while safeguarding Mastercard assets and are financially sound. • Reviews final model and business proposal, in order to recommend changes with appropriate parties. Seeks internal approval and presents to senior management where appropriate. • Assists in resolution of issues raised by customer regarding the incentive offer. • Embodies the Lead Beyond Finance initiative by engaging in and advising on negotiations with external customers for contracts and business terms; provides sound recommendations to finalize agreements; thoroughly reviews proposals to add clarification and rationale to areas of concern, makes a point to escalate potential risks in deals • Together with the sales teams, manage the pipeline activities and related various reporting. • Contribute to LAC other finance activities such as the development and implementation of long-term strategies to enhance MasterCard profitability and competitive leverage. • Support ad hoc and/or regional strategic initiatives aiming at streamlining/enhancing the deal process and assist in providing consultative support, thought leadership, strategy, innovative ideas and approaches to senior management. All About You: • Bachelor's degree in Finance, Business or equivalent experience in financial analysis and/or deal management. • Strong communication skills: written and oral - ability to communicate effectively in a clear and concise manner at all levels of the organization. • Strong commercial and strategic focus • Expert Analytical skills and proficient in excel / highly skilled in modeling • Strong negotiating and influencing skills • Ability to digest commercial agreements and attribute financial outcomes to alternate outcomes • Fluent in Spanish & English Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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MANAGER, BUSINESS DEVELOPMENT FINTECH - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager, Business Development Fintech Overview: Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. We aim to create a world beyond plastic through a combination of technology and strategic partnerships with industry players. We are creating great experiences for consumers across all channels and all devices, enabling players to reach new consumers in ways not possible in the pre-digital world. We work with digital merchants and other players to enable consumers to use connected devices for everyday shopping and payments. Responsibilities: • Build trusted relationships with large E-Commerce and Marketplaces, Sharing Economy Apps, Digital Wallets, Payment Service Providers, Telcos and technology players. • Secure Deals Identify key relationships across Digital business & partnerships • Assists with the development of a sales pipeline in coordination with product development and account management teams • Helps prepare for and participates in conversations with key decision makers about product opportunities • Analyzes customers’ existing business through profitability modeling, financial forecasting and competitive analysis • Develops financial modeling and business cases for identified business development opportunities, packaging Mastercard products and solutions to the players • Supports the execution and management of the customer contract agreement process • Work closely with the digital product team to implement and drive new technologies into the marketplace Experiences: • Experience in executing and managing business development strategies for digital players • Track record in achieving business development targets and building customer relationships through customer sales Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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DIGITAL ACCEPTANCE & PRODUCTS DIRECTOR (MEXICO & CENTRAL AMERICA) - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Digital Acceptance & Products Director (Mexico & Central America) Overview The position for Director Digital is essential to achieve our Goal in Mastercard to expand digital solutions with focus on digital Acceptance. This position is the responsible to thrive the agenda in the ABM (Mexican Banks Association) so the solutions can be adopted from all the important players in the payment’s ecosystem. Is the Subject Matter Expert in digital thinking to define the roadmap so solutions can be enabling in the market. Needs to create the necessary network with allies so Mastercard can advance on its agenda. This position will be key to introduce our different payments solutions assuring are well implemented and with the layers of security needed. • Acts as an incubation phase for the creation/ideation of new products • Roles in this family focus on innovation management; they assess opportunities, define and create new products/prototypes and test differentiated value propositions that meet stakeholder needs (eg, consumer, merchants, banks, governments, issuers) Role • Core Areas • Drives development of new products in anticipation of or response to customer needs, market trends, and competitive opportunities • Generates and evaluates ideas to enhance MasterCard’s suite of product offerings and create a competitive advantage • Partners with global and/or regional teams to identify opportunities for products and new services, inform internal stakeholders on new features of product offerings and improve the existing development process where possible • Initiates and directs qualitative and quantitative market research to validate trends and competitive opportunities for developing new products • Leads interfacing with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market • Drives rapid prototyping, iterative design and delivery for a suite of MasterCard products and/or services • Validates technical delivery and ensures that output complies with the product requirements and is fit-for-purpose • Integrates new requirements into existing product and service solutions leveraging project management skills and product development expertise • Supervises a group/team, ensures compliance to goal setting and performance appraisal processes, coaches and develops employees as an organizational resource Other Areas (Applicable to most jobs) • Ensure appropriate use of and compliance with the New Product Development/Go-To-Market (NPD/GTM) process • Develops and presents business cases for new business and product opportunities • Provides input and recommendations for pricing and product positioning in the market All About You • Experience in overseeing the rapid prototyping for regional/local products • Experience building winning business cases by formulating quality epics (objectives) and translating them into stories (key details) • Experience conducting product demonstrations and presenting compelling product propositions at external industry events for key stakeholders/audience • Strong track record at synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer need Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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SENIOR PRODUCT MANAGER - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Product Manager - Technical Overview: As Mastercard is entering into the Mexico market as a new clearing house, there are new responsibilities that need to be cover locally. Primarily the daily operational process to clear and settle transactions with the other 2 clearinghouses, Prosa and E global. As of today, these activities does not exist as we process locally with E global, but once we complete current establishment of Mastercard as a Clearing house these process will be supported by a new area called Mexico Back office. The role of this new position is to support daily processes related to clearing and settlement, manage daily communications with Prosa and E global, support dispute transaction processing as a clearinghouse we will need to provide locally to our Mexico customers, validate with local compliance mandates as the central bank and local regulators will demand to clearinghouses. Rp;e" This position will cover back-office support activities for domestic processing in Mexico, which is a new area that will work locally with other clearing houses. This position supports daily reconciliation and settlement confirmation for ATM, POS and CCBP process. Drive communication with the other 2 clearing houses to validate daily activity, track events, support events related to daily reconciliation, Act as a L1 support for clearing house interchange information, communicates with OCC and CTS to support client issues. All About You: The position requires to have local knowledge related to Mexico clearing and settlement knowledge, understand the 2 main documents that basically rules local processing, the “Contrato de intercambio Domestico “ and the “Condiciones de intercambio entre camaras de Compensacion”, preferably to understand how the dispute process in Mexico works, be analytic, usage of Excel and data bases is necessary, good communication skills, team player, fluent in English. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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SALES AND SERVICING DIVISION LEAD FOR GEO NORTH - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Sales and Servicing Division Lead for Geo North Senior Principal, Data & Services (Division Lead for Geo North-LAC) MasterCard Advisors, the professional services arm of MasterCard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors addresses the challenges and opportunities of its clients, enhances MasterCard's strategic and tactical performance and establishes MasterCard's global thought-leadership pre-eminence. Role Description: The Vice President, Business Development is an active team member who is responsible for the Geo North Division of LAC, one of the largest and most complex Division in Latin America. The role requires a combination of: • Being the face of D&S in the Geo North Division, as the overall leader, internally (with the region and Division President and in regional activities) • Representing Mastercard in conferences, at events etc. • Managing a team that is spread across Mexico and Central America • Collaborating with regional and global colleagues in the identification and realization of opportunities to grow the business • Personally leading the most complex and important sales processes and RFP responses • Contributing to the overall growth of Mastercard both in the region as a whole and globally Key Skills Required: • Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems; Quickly identify shortcomings and take remedial action • Develop solid set of recommendations, prioritizing based on ease of implementation and impact • Ensure team written materials are succinct, persuasive and tailored to the “level” of the audience • Build peer relationships with senior/executive level client management • Take responsibility for account or major Mastercard bids • Lead sales calls and new client development including proposal contribution • Identify new business opportunities and works with colleagues to realise them • Identify senior client business needs in addition to accurately capturing clients’ articulated requests • Lead medium to large initiatives and contributes to the development of Intellectual Capital, point of view, articles, methodologies in Special Interest Groups • Direct teams in the search and use of already documented Intellectual Capital in new and unique assignments • Analyze multiple aspects of clients’ organizational systems and culture and leverage in the sales process • Identify additional stakeholder needs and/or issues that lead to further solution opportunities and engagement expansion • Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to offer new innovative solutions • Leads recruiting, training and developing others in course of optimizing team Education Needed: • Undergraduate degree required • MBA or relevant post graduate degree recommended Experience Needed: • Strong solid experience in a management consulting firm (manager or higher) and/or expert knowledge in relevant industry if graduate degree held • Excellent verbal and written communication skills • Excellent analytical skills • Ability to work on a team or independently • Ability to multi-task in a fast-paced, deadline-driven environment • Advanced Word, Excel and PowerPoint skills • Attention to detail Languages: Fluent Spanish and English, Portuguese highly desirable Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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HEAD OF FINANCIAL INSTITUTIONS, MEXICO - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Head of Financial Institutions, Mexico Overview: • Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth • Leads and manages existing customer relationships, and works to identify opportunities and customer needs • Partners with customers to deliver customized solutions and comprehensive consulting support • Responsible for pipeline management at the account level Role: • Sets objectives and plays a lead role in achieving sales and net revenue targets • Provides direction for overall strategies, messaging and proposals for customers • Leads and manages key customer relationships at the senior level • Reviews reports on customer’s existing business to determine opportunities for additional revenue • Provides consultative analysis, industry insights, and thought leadership to the customer • Represents the voice of the market and customers to internal stakeholders • Oversees implementation of sales plans including business development, marketing and product management • Negotiates the customer agreement process ensuring global resource linkage • Formally supervises and coaches several groups/teams and influences how the function is structured • Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources All About You: • Broad or extensive experience with sales strategy development and execution in complex/global accounts • Extensive track record in achieving success/profitability for key customer accounts • Experience supervising and coaching teams of account managers to serve complex customer accounts • Demonstrated success in incorporating new solutions into existing customer accounts • Experience in negotiating challenging situations and closing complex deals Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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DIRECTOR, PRODUCT DEVELOPMENT - MEXICO CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Product Development - Mastercard Experience Center LAC Who is Mastercard? We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. Job Title Director, Product Development - Mastercard Experience Center LAC Overview MasterCard Labs is MasterCard’s global Research and Development division, focused on the evolution of technology and consumer trends and the implication of these forces on the payments and commerce industry. Our proven methodologies enable us to generate new ideas from a variety of sources and fast-track the de-risking of these products into commercialization faster than ever before. The Mastercard Experience Centers (MECs) are new interactive spaces that immerse customers, partners, and employees in our evolving technology and innovation journey and demonstrate our innovative products and play with a purpose experimentation DNA. MECs are designed to provide a forum to spark conversations, drive new business, and encourage collaboration with partners and clients. The primary remit of this role is to lead onsite management of the MEC, ensuring global consistency in the end-to-end experience, operations management, visitor curation and visits, and vendor management. Qualified candidates will be able to answer the following questions: • Are you comfortable in sharing stories to diverse groups of varying seniority? • Are you able to manage a diverse set of stakeholders? • Can you demonstrate strategic thinking and how that applies to business development activities? • Do you have experience in managing and facilitating workshops? • Can you work with partners to curate and design experiential activations for special events? Role Your day-to-day responsibilities will include being the principle Mastercard ambassador managing the regional MEC end to end visitor journey and operation, collaborating cross functionally at a global and regional level. Daily, you’ll host a variety of stakeholders and interact cross-functionally across Mastercard to ensure internal and external customer satisfaction. You will partner with labs regional innovation leads, product and R&D, product, communications, marketing, and account to prioritize product demos and maintain technical requirements to deliver an optimal experience to customers and stakeholders. The right person for this position will demonstrate a high level of creative problem-solving, a strong personal presence, ability to manage change, thrive under pressure, a focus on execution, details and organization. Responsibilities: • Manage the day-to-day operations of the Experience Center ensuring all equipment and the overall physical space is running optimally • Curate and host customer, policy maker, student, media and special events • Deliver presentations on emerging tech, payment and commerce trends • Gather and measure visitor insights and capture evolving customer needs and market learnings • Coordination with regional account/sales/trade show teams • Take a consultative approach and host workshops with clients • Manage experiential activations for special events • Gain a full understanding of all MEC features and capabilities, and the potential impact on key stakeholders, including customers and partners. • Develop and distribute all internal and external release related communications, including schedule, system impacts, and release notes All About You • Curious go getter • Excellent communication and presentation skills and ability to impact and influence large groups • Strong project management skills • Superior relationship building skills • Design thinking trained and able to facilitate workshops • Able to work collaboratively • Business and outcome focused • Highly organized and able to manage multiple priorities • Self-motivated with a track record of delivering success while operating within a fast-paced, team environment Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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MARKET DEVELOPMENT - PANAMA CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Market Development - Northern Triangle Overview The Manager, Business Development role focuses on aligning Mastercard’s product, service, and ecosystem capabilities to solve for financial inclusion & digitization challenges that all stakeholders face today. We do this by engaging, listening, and leading. Our team is comprised of industry leaders, relationship builders and deal closers. We apply Mastercard’s digital tools, business insights, last mile solutions and market organizing skills to support client success. Role This role is at the heart of our intent to scale our business across El Salvador to drive revenue, market relevance and social impact. With focus on the Northern Triangle initiative in Central America, implement sales plan designs to include business development, marketing and product management activities with prospects and internal Mastercard contacts to identify new business opportunities and product ideas. The Manager, Government Engagement is accountable for: • Develop and execute an individual territory plans, especially in El Salvador, that demonstrates the ability to grow business • Provide consultative industry and Mastercard insights in alignment with segment specialty for assigned territory • Develop financial modeling and business cases for identified opportunities, as well as coordinate contract development with local Government and other parties involved. • Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing. • Work closely with a large diverse team to achieve revenue targets and increase market share within a defined territory. • The support in the development of the go to market strategy, including a list of prioritized client and solution opportunities, a relationship heat map, and detailed view of the revenue opportunity and a market engagement plan • Orchestrating Mastercard’s engagements within the market (noncommercial, pre-commercial and commercial), engaging national, regional, or local entities • Direct engagement on key sales opportunities across the market including government, issuer, acquiring, fintech & NGO clients. • Develop a solid projects pipeline, drive conversion over time (year 1 and 2) and secure revenues (from year 3 onwards) • Directly engage market stakeholders to influence strategic decisions (building relevance) and to develop lines of sight into new revenues • Securing global, regional, and local resources to execute on the opportunities and drive marquee wins. Develop scalable revenue models at market level, when appropriate • Support the building and curation of a local, internal community of practice. Act as first line of support for country manager All About You • Integrity, taking bold initiative, accountability, sense of urgency, and cross functional teamwork capability • A proven leader who takes a disciplined approach to deliver complex projects • Experience working on business development at scale, managing process improvement and transformative change initiatives, as well as proven experience in engaging senior market leaders to build durable relations. • Experience in agile project management, MVP delivery & scaling • Experience in product development or marketing or B2B sales • Adept at interacting with senior Mastercard stakeholders in terms of engagement, communication, and transparency of purpose. Ability to skillfully lead complex country wide initiatives that require collaboration across functional, geographical, and cultural lines. • Fluency in Spanish and English is required Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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COMMUNICATION SR. SPECIALIST, CENTRAL AMERICA - PANAMA CITY

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Communication Sr. Specialist, Central America Overview • Generalists responsible for executing regional, divisional, country, or line of business specific communication plans; internal and external Role • Leads execution of strategies related to external, internal, public affairs and regulatory communications for a country/cluster of countries, or business area • Leads the creation of communication materials for internal and external audiences (e.g., customers, regulators, merchants, media, employees and sales force) and implements communication activities within own region/country or business area • Works collaboratively with Worldwide Communications team to implement online communications and work collaboration tools • Establish tracking tools, measure and analyze data for continuous improvement of internal communications systems and programs • Ability to determine the right media mix to use in support of planned product/service launches and corporate announcements • Leads implementation of internal and external communications related to philanthropic programs to increase awareness and drive employee engagement • Networks with stakeholders (e.g., communication departments of banks, consumer unions, merchants, media partners, community leaders and governments ) • Serves as a trusted counselor on issues related to communications, executive briefings materials and developing messages/communications training • Leads projects with agencies and consultants to develop communications plans, materials and events, on a day-to-day basis All About You • Demonstrated experience and success in delivering and assisting in the development of local Communications programs • Demonstrated success in leveraging knowledge of industry to create differentiated communications content for multiple channels • Experience supporting senior leaders representing Mastercard at high profile business conferences and speaking engagements Requirements • Some years’ experience in Public Relations or Journalism, working in-house or in agencies • Desired experience in Government affairs and Corporate Communications. • Fluent in Spanish and English • Self-motivated, excellent organizational skills, proven ability to perform multiple tasks, and ability to work with both internal and external constituencies • Excellent interpersonal skills with a willingness to work in a team environment. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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MANAGER, ACCOUNT MANAGEMENT - CARACAS

Publicado: hace 2 semanas
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager, Account Management Overview • Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth. • Leads and manages existing customer relationships, and works to identify opportunities and customer needs in the core business/ new flows/ digital/ • Partners with customers to deliver customized solutions and comprehensive consulting support. • Responsible for pipeline management at the account level. Role • Design, develop and lead the accounts strategies and business by understanding, knowing and anticipating payments industry trends, players, products, technologies, etc., delivering strong commercial execution and partnership with the accounts, leveraging MasterCard´s products & services value proposition to manage account´s pain points at a strategic level, with a short and long term vision, by understanding their competitive advantage, value proposition, strategy and milestones. • Increase MasterCard relevance (share and P&L participation) in the accounts business through negotiations at Senior Management level, setting with them the business strategy in the mid to long term view, understanding and influencing customers’ end-game and roadmap, as well as influencing trends and strategic decision of the accounts. • Increase MasterCard footprint in the accounts by identifying new business opportunities within traditional MasterCard solutions and beyond, negotiating at Senior Management level to obtain approval and sponsorship to develop such opportunities. • Lead cross functional teams (Marketing, Products, Customer Delivery, CIS, Services, etc.) to manage and deliver on transformational projects with mid to long term financial impact, managing, leading and coaching a sales team, including handling responsibilities of administrative processes (SIP, performance review & feedback, etc.). Lead teams on his/her responsibility • Design, develop and manage business solutions for the accounts that will serve to identify and solve the accounts needs through deep understanding of MasterCard value proposition, and by continually challenging MasterCard´s planning, decisions and initiatives. Strengthen internal requests by aggregating cluster accounts needs and opportunities, to provide leverage to and liaison with accounts strategy and vision. • Responsible for cluster accounts P&L performance (business drivers and revenue lines) and profitability (margins), setting forecast and business drivers projections, ensuring accounts performance to meet annual targets, understanding MasterCard financial and administrative processes and policies, but continually challenge internal status-quo in favor of a more customer oriented organization, supporting accounts in selling services through expert level of one or more services tracks (Processing, Fraud, etc.) as well as in depth knowledge of BAU MasterCard solutions/products to ensure commercial execution. • Manage, lead and align sales and functional teams including resources in other geographies to develop an integrated strategy for customers that have regional presence. Lead teams on his responsibility through ensuring performance, development, coaching and growth, tracking and managing the team to make sure they accomplish the objectives and grow within the company. • Active engagement and alignment in the definition and execution of the market transformation strategy ( MasterCard playing a more relevant role in the value chain ) All About You • Bachelor's degree or equivalent experience. Master's degree is a differential. • Experience in complex sales positions, business development and strategic account management preferably within the financial services or retail banking business (credit card industry preferred) • Leadership and Team work skills o Customer oriented o Communication effective o Strong relationship management skills o Sales and marketing knowledge o People management o Analytical o Conceptual thinking o Conflict resolution o Bank or Financial services industry experience (credit card, retail banking experience preferred) o High-level negotiation skills o Influencing others o Language of the customer o Problem resolution o Strategic planning o Negotiation capabilities for large size deals o Multitask skills' o Manages people well and builds high performance teams o Dynamic, energetic and withstands hardship and stress o Acts with a sense of urgency o Has credibility with multiple constituencies o Demonstrate executive presence o Possesses external credibility. Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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